WARRANTY AGREEMENT

Covered Products: Safewash20 PRIME, ELITE, ESSENTIAL, Home+ and Home models

Limitation of Damages In no event shall Safewash20, LLC be liable for consequential damages for breach of this warranty. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to the buyer.

WARRANTY COVERAGE

Safewash20, LLC (hereafter referred to as “Safewash20”) warrants the Covered Product to be free of all defects in material and workmanship for ONE YEAR from the date of purchase.This warranty extends to the original buyer (only or and each successive buyer within the warranty period).

Within the period of this warranty, Safewash20 will repair or replace, free of charge; any part proving defective in material or workmanship. AII warranty repairs and service must be performed by Safewash20 IT Staff.

WARRANTY EXCLUSIONS

This warranty does not apply to any costs, repairs, or services for the following:

• 1. Service calls to correct the installation of the Covered Product, or to explain the usage of the product to the buyer.

• 2. Repairs necessitated by use other than normal business or home use.

• 3. Damage resulting from misuse, abuse, accidents, alterations, or improper installation.

• 4. Damages caused from shipping carrier.

• 5. Corrective work necessitated by repairs made by anyone other than a Safewash20 IT technician.

• 6. Any components used for the device such as: 3M Command Strips (provided with Safewash20 product. (see 3M official installation and removal instructions)1

• 7. Any batteries used as require for the device whether provided by Safewash20 or purchased separately by buyer (see battery usage at the end of this Warranty document))2
• 8. Safewash20 is not responsible for the performance duration of the device. Performance can vary greatly based on device location, volume of usage, and quality of batteries used.

  How to Obtain Warranty Service

  Contact Safewash20 by calling 888-925-8800 or email us at warranty@safewash20.com Promptly contact Safewash immediately upon discovery of any defect, malfunction, or nonconformity.

• Notice to Buyer This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. You have the right to bring any action at law or equity to resolve disputes concerning or to enforce the provisions of this warranty. If the buyer disagrees over either’s performance under the terms of this warranty, the buyer may submit the matter for resolution to arbitration.The buyer shall not be responsible for expenses incurred in submitting a dispute for resolution under the terms of this paragraph. The buyer is required to submit any dispute for resolution under this paragraph before pursuing any legal remedies to which he or she may be entitled.
• 3M COMMAND STRIPSPrevent Safewash20 wall mount from falling down or damaging your walls. Read our User Manual carefully before installing. Whether you’re renting your home or not, 3M Command Strips install easy and remove easily, without damaging the surface on which you are mounting. Take a closer look at all this information

  for clear instructions on how to use 3M Command strips.

  The FIVE common mistakes you need to avoid when using 3M Command Strips

  1. Do NOT USE THEM ON ROUGH SURFACES
  Command strips can only be applied to smooth surfaces. Avoid adhering them to brick walls, textured wallpaper, concrete or timber.
  2. PREPARE THE SURFACE CORRECTLY
  Strips work best on clean, smooth surfaces, so wipe the wall with isopropyl rubbing alcohol (methylated spirits) first. This will ensure your strip bonds properly with the wall. Avoid using other surface sprays or cleaning wipes, which may leave a slippery residue.
  3. DON’T RUSH THE JOB…it only takes minutes.
  If you’ve just painted your walls, you need to be patient and wait at least a week until using the strips. For some Command hooks, once attached to a wall, you’ll need to wait up to one hour before you hang your item on it. Check the packet for correct timing.
  4. PRESS FIRMLY AND HOLD IN PLACE AT LEAST 30 SECONDS
  The stronger you apply pressure when installing them, the better the strip will adhere to the wall. Read instructions carefully and make sure you press firmly.
  5. YOU DON’T PULL DOWN WHEN REMOVING
  How to remove Command strips properly is key to your success when using them in the home. If you pull the tab towards you, you risk damaging your wall. Pull firmly straight out as illustrated on Page 2. Keep stretching it up to 12 until the strip snaps off clean.

  LITHIUM-ION BATTERY USAGE AND WARNINGS INFORMATION:
  As a condition of purchase, you must read these instructions and warnings.
  • Lithium-based batteries are volatile. Failure to follow these instructions may result in fire, bodily injury and/or property damage if charged or used improperly. Batteries & packs may explode and cause fire if misused or defective.
  • By purchasing a Lithium-based battery, the buyer assumes all risks associated with the product

  GENERAL GUIDELINES AND WARNINGS:

  IF YOU CHOOSE TO USE RECHARGEABLE LITHIUM -BASED BATTERIES:
  • Use only a good quality charger designed for Lithium-based batteries. Failure to do so may a cause fire, which may result in bodily injury and property damage. Keep Lithium-based batteries and charger away from children.
  • Some Lithium-based battery chargers may have technical deficiencies which cause it to charge the batteries incorrectly or at an improper rate. It is your responsibility solely to assure the charger you purchased works properly. Always monitor charging process to assure batteries are being charged properly. Failure to do so may result in fire.
  • Discontinue charging immediately if a battery starts to balloon, swell, smoke, or get hot. Disconnect the battery and observe in a safe place for 15 minutes. The battery may leak, and ignite due to reaction with air.
  • Never store or charge batteries inside your car in extreme temperatures. Never charge batteries from a laptop computer.

  CHARGING PROCESS:
  • Never charge batteries unattended. Always remain in constant observation to monitor the charging process and react to potential problems that may occur.
  • Put battery in the fireproof container and charge in an isolated area, away from other combustible materials.
  • Let battery cool down to room temperature before charging. Storage & Transportation
  • Store battery at room temperature between 40 and 80 degrees F for best results.
  • Do not expose battery pack to direct sunlight (heat) for extended periods.
  • When transporting or temporarily storing in a vehicle, temperature range should be greater than 20 degrees F but no more than 150 degrees F.
  • Storing battery at temperatures greater than 170 degrees F for extended periods of time (more than 2 hours) may cause damage to battery and possible fire.
  • NEVER store batteries in your pockets, purse, or any other container that shares space with other items. This can result in shorting and explosion.

  BATTERY CARE:
  • Use caution to avoid puncture of the cell. Puncture of cells may cause a fire.
  • Charging the battery every 2 months to keep it fresh if you don’t use it.

  OPERATING CHARGING TEMPERATURE:
  Operate at 32 to 113 degree F and discharge at 32 to 140 degree F. Allow battery cool down to room temperature before charging.

  PRODUCT WARRANTY
  Any manufacturer’s product warranty is limited to original defects in material and workmanship. Such warranty does not include damage resulting from misuse, abuse, incorrect charging and other inappropriate use of this product, retailer makes no separate express warranties, and disclaims any implied warranties.
  I hereby acknowledge receipt of this warning information and acknowledge (1) the sufficiency of the above warnings, (2) the retailer has sold the product in its original manufacturer’s packaging and (3) the retailer has no reason to know the product is defective.

  ALKALINE BATTERIES WARNINGS AND USAGE INFORMATION:

  Carefully read these instructions manual before using alkaline batteries for the first time. In normal use, alkaline manganese batteries provide a safe and dependable source of power. If they are misused or abused, leakage, heating or explosion in extreme cases may occur. Care must be taken according to the following precautions.

  DANGER

  1.) Take care not to touch the chemicals and electrolyte from inside the batteries directly. Since alkaline solution is used in this battery system, there are risks of not only damage to cloth and skin resulting from adhesion of the solution, but also loss of eyesight if the solution gets into the eyes.

  • a). In case of such an emergency where the solution gets into the eye, wash immediately with plenty of water and receive medical treatment from a doctor.
  b). If the solution adheres to the skin and/or clothes, wash with water and consult a doctor.

  2.) These batteries are equipped with a mechanism that releases excessive internal pressure to prevent explosion. During charge, short-circuit, and overdischarge of batteries, the internal pressure may rise abnormally and result in electrolyte leakage via venting. However, in extreme circumstances, the vent mechanism may not work normally, and explosion can occur.
  3.) In the event of short-circuit, battery surface temperature may rise above 100°C.

  WARNING

  Always take care to insert batteries correctly according to the designation of polarity – ⊕ and ⊖ on the batteries and the equipment.
  Batteries which are incorrectly placed into equipment may short-circuit, or be charged. This can result in a rapid temperature rise and venting leading to leakage and explosion.
  1.) Do not short-circuit batteries. When the positive ⊕ and negative ⊖ terminals of batteries come into direct contact with each other via mixing or storing batteries together, short-circuit can occur. If batteries are short-circuited, excess current flows instantaneously, which leads to heat generation, damaging the internal structure of the batteries, and causing risk of electrolyte leakage, explosion, etc.
  2.) Do not charge batteries. These batteries are not rechargeable. Charging may result in electrolyte leakage and/or damage. If charged, gas can be abnormally generated inside of the cell, resulting in increased internal pressure, which may cause electrolyte leakage and/or damage of cell. If the charging current is excessively large, the cell could be at risk of explosion due to gas generation. When unused cells are charged, the risk of electrolyte leakage, damage, explosion, etc. is especially higher.
  3.) Do not overdischarge batteries. When a battery is kept connected with an electrical circuit even after the equipment is not in use (due to forgetting to switch off the equipment or possible misuse), the battery will continue to supply energy and reach an over-discharged state. This can result in internal gas generation and electrolyte leakage or explosion. When two or more batteries are connected in series and are over-discharged, the voltage may reach zero or minus volts (polarity change) and such a condition may increase the risk of electrolyte leakage and explosion.
  4.) Do not discharge forcibly. When batteries are discharged by an external power supply, the battery voltage becomes extremely low. This can cause internal gas generation and it may increase the risk of electrolyte leakage and explosion.
  5.) Do not mix batteries. When replacing batteries, replace all of them at the same time with new batteries of the same brand and type. When batteries of different kinds are used together, or new and old batteries are used together, some batteries may be over-discharged due to a difference of voltage or capacity. This can result in risk of leakage and explosion.
  6.) Exhausted batteries should be immediately removed from the equipment and disposed of. When discharged batteries are kept in equipment for extended periods, electrolyte leakage may occur causing damage to the equipment.
  7.) Do not heat batteries. If batteries are heated, the resin used in the batteries may melt and deform due to temperature rise, and electrolyte leakage and explosion may occur.
  8.) Do not directly solder batteries. When a battery is directly soldered, it may be damaged by heat. This may result in leakage, explosion, etc.
  9.) Do not disassemble batteries. Improper disassembly of a battery may result in injury of the fingers, damage to the eyes and skin resulting from leakage of chemicals inside the battery.
  10.) Do not deform batteries. Batteries should not be dropped, crushed, punctured, or otherwise damaged. Such abuse may result in leakage, heat generation or explosion.
  11.) Do not dispose of batteries in fire. When batteries are disposed of in fire, the heat build-up may cause explosion.
  12.) Do not allow children to replace batteries without adult supervision.
  13.) Keep batteries out of the reach of children. Keep batteries which are small enough to be swallowed out of the reach of children. In case of ingestion of a cell or battery, seek medical assistance immediately.
  14.) Do not modify batteries. Modification of batteries may cause blockage of the pressure relief vent mechanism and may increase the risk of explosion.
  15.) Store unused batteries in their original packaging and keep them away from metal objects which may short-circuit them.
  16.) Remove discharged batteries from equipment. Remove batteries from equipment when they do not work, or when a long period of disuse i ] anticipated (e.g. video cameras, camera flashes, etc.). A battery partially or completely exhausted may be more at risk of leakage than an unused battery.

  PRECAUTIONS DURING HANDLING, TRANSPORTATION, DISPLAY, STORAGE, AND DISPOSAL
  AVOID ROUGH HANDLING OF BATTERY CARTONS.
  Rough handling of battery cartons may lead to battery damage and impaired electrical performance and may result in leakage, explosion or heat generation.

  BATTERY CARTONS SHOULD NOT BE STACKED IN MULTIPLE LAYERS (or should not exceed a specified height). If too many battery cartons are stacked, the batteries in the cartons at the bottom may become deformed and leak. As a general guide, the height should not exceed 1.5m for cardboard packs.

  BATTERIES SHALL BE STORED IN WELL-VENTILATED, DRY AND COOL CONDITIONS.
  Storage at high temperature and high humidity leads to deterioration of the battery performance and electrolyte leakage. For normal storage, the temperature should be between +10°C and +25°C and never exceed +30°C. Extreme humidity (over 95% RH for example) for sustained periods should be avoided since this is detrimental to both batteries and packaging. Batteries should not be stored near radiators, boilers or in direct sunlight.
  • When batteries are stored in warehouses or displayed in storefronts, they should not be exposed to direct sunlight or rain water for extended periods. Exposure to high temperature may increase performance deterioration and risk of electrolyte leakage.
  • If batteries get wet, their insulation resistance decreases, increasing the risk of self-discharge and generation of rust.
  • Do not mix unpackaged batteries so as to avoid mechanical damage and/or short-circuit of each other.
  • When batteries are mixed together, external short circuit may occur, possibly resulting in physical damage, heat generation, leakage and/ or explosion. To avoid these possible hazards, batteries should be kept in their packaging until use.
  • In the distribution process such as transportation, display, and storage, practice first in, first out and take care to avoid storage over a long period.
  • Batteries shall be disposed of in accordance with local regulations.
  • For disposal of batteries, insulate terminals with tape to prevent external short circuit resulting from terminal shape, such as 9V prismatic batteries.
  • Battery compartment guidelines

  BATTERY COMPARTMENT
  Battery compartments should be easily accessible. Design compartments so that batteries are easily inserted and do not fall out. The dimensions and design of compartments and contacts should be such that batteries complying with this standard will be accepted. In particular, the equipment designer should not ignore the tolerances given in this standard, even if a national standard or a battery manufacturer calls for smaller battery tolerances.
  The design of the negative contact should make allowance for any recess of the battery terminal. Equipment intended for use by children should have battery compartments which are tamper-proof. Clearly indicate the type of battery to use, the correct polarity alignment and directions for insertion. Use the shape and/or the dimensions of the positive⊕ and negative⊖ battery terminals in compartment designs to prevent the reverse connection of batteries. Positive⊕ and negative⊖ battery contacts should be visibly different in form to avoid confusion when inserting batteries.

  • WHEN INSERTING BATTERIES in the battery compartment: the FLAT (negative end) should be depressed against the spring within the compartment and the Point-tip (Positive end) of the battery will snap into place. How to Obtain Warranty Service Contact Safewash20, LLC by calling 888-925-8800 or email us at warranty@safewash20.com